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​よくあるご質問

FAQ

よくあるご質問

よくあるご質問とその回答をまとめています。

記載のないご質問・ご相談等ございましたらお気軽にお問い合わせください。

● ご利用に関して

How will a partnership with GrapeTree Managed Solutions (GMS) program benefit my staffing agency?


Our supplier partners benefit from a streamlined process with a single point of contact. Our GrapeTree Managed Solutions (GMS) program provides positive industry exposure, expanded staffing opportunities, credential compliance checks, expanded revenue, and reduced sales and marketing costs.




Are bill rates negotiable?


Our GrapeTree Managed Solutions (GMS) program has standard set rates that create equal opportunity among supplier partners. Special circumstances may warrant occasional pricing review.




How will needs be communicated to my staffing agency?


Open needs are automatically sent out in real time via email as they are added to the system, providing supplier partners with timely staffing opportunities. You will also have live access to our GMS Supplier Portal, where you will be able to view availability in your approved areas.




What level of contact will we have with facilities as a supplier partner?


Our GrapeTree Managed Solutions (GMS) program does not wish to limit personal relationships, but we do ask that all business-related communication with facility or corporate contacts flow through GMS to allow for consistency and program integrity. One of the benefits to our system is providing agencies and facilities with one point of contact. To facilitate that benefit to agencies, GMS offers a dedicated operations specialist available, Monday through Friday, 8am to 5pm CST. We also provide after-hours support to provide suppliers with a point of contact 24/7.




What does your supplier performance support program include?


Supplier performance support is part of our GrapeTree Managed Solutions (GMS) commitment to partnership. The program allows us to provide agencies with performance metrics through dashboards, report cards and quarterly reviews. Top performing supplier partners have the opportunity to expand their programs while participating in a partnership based on culture, innovation, and growth. Suppliers of all levels are also recognized and rewarded every year at our annual supplier summit.




What makes your GrapeTree Managed Solutions (GMS) program stand apart from other service providers?


Our GrapeTree Managed Solutions (GMS) program provides a single point of contact with 24/7 service, and a dedicated supplier technology portal. Our supplier performance support, with focus on partnership and culture, delivers an innovative program that stands apart.




What types of staffing does GrapeTree Managed Solutions (GMS) assist with?


GrapeTree Managed Solutions (GMS) specializes in medical staffing for both per diem and long-term assignment needs.




What experience does GrapeTree Managed Solutions (GMS) have in this field?


GrapeTree Medical Staffing has over 20 years of experience in medical staffing and 15 years of experience in long-term assignment staffing with supplier partners.





● ご予約に関して

予約時間の変更は可能ですか?


可能でございます。 但し、一度キャンセル作業をしてから再度ご予約をし直す必要がございます。 その際にキャンセル料が発生する場合がございます。当サイトの「注意事項」をご参照下さい。※キャンセル料はお客様のご負担となります。




何ヶ月先まで予約可能ですか?


スタジオは3ヶ月先、大ホール・小ホールは6ヶ月先までご予約可能です。 毎月1日からご予約が出来ます。インターネットでは0時(スタジオのみ)より、お電話でのご予約は当施設のオープン時間の10時より承っております。 詳しくは当サイトの「注意事項」をご参照下さい。




見学は可能ですか?


可能でございます。 ご希望のお日にち、お時間、ご覧になりたいスタジオ・ホールをメール又はお電話にてお問い合わせ下さい。





● その他

2019年10月の増税に伴い、練習場の料金は変わりますか?


練習場の当日入場券は変わらず、1,300円のままでございます。 回数券は10回券12,000円に改定されております。




2019年10月の増税に伴い、レンタルスタジオの料金は変わりますか?


2019年10月からWEB予約がスタートしましたので、予約方法で料金が異なります。 【WEB予約】 2時間パック適用で消費税8%のままです。 【メール・お電話・フロント受付】 1時間単位で消費税10%となります。 ※2時間パックが適用されませんのでご注意下さい。




支払いにクレジットカードは使えますか?


「VISAカード」と「masterカード」がご利用頂けます。 お支払いは当日、ご利用時間の前にフロントにてお済ませ下さい。